Identity and Contact Details
Your name, telephone number, email address, postal address and other contact information you provide.
01
DATA CONTROLLER
Who We Are
This section identifies the business responsible for deciding how and why your personal information is used.
Revival Skin & Beauty
For the purposes of applicable UK data protection law, Revival Skin & Beauty is responsible for personal information processed in connection with the salon and this website.
- Legal business name
- [INSERT FULL LEGAL ENTITY NAME]
- Trading name
- Revival Skin & Beauty
- Address
- 454 Dewsbury Road, Leeds, LS11 8AJ, United Kingdom
- Telephone
- 07576 708382
- ICO registration number
- [INSERT IF APPLICABLE]
02
PERSONAL INFORMATION
Information We May Collect
The information collected depends on how you interact with the salon, website, booking system and services.
Appointment Information
Booking dates, selected services, appointment history, cancellations, preferences, consultation information and correspondence about appointments.
Treatment and Consultation Details
Information relevant to treatment suitability, allergies, sensitivities, patch-test outcomes, contraindications, aftercare and service history where necessary.
Transaction Information
Payment status, purchase history, voucher information, refunds and transaction references. Complete card details are normally handled by the relevant payment provider.
Website and Device Information
Internet Protocol address, browser type, device details, website activity, pages visited and technical information collected through permitted cookies or similar tools.
Communication and Marketing Choices
Messages sent to the salon, enquiry details, feedback, reviews and preferences about receiving promotional communications.
Please avoid sending unnecessary medical, financial or highly confidential information through general contact forms, standard email or social media messages.
03
DATA SOURCES
How We Collect Your Information
Personal information may be collected directly from you, automatically through the website or through an authorised service provider.
Information You Provide
When you book an appointment, complete a consultation form, contact the salon, buy a product, subscribe to updates, enter a promotion or provide feedback.
Website Technology
Technical information may be collected through server logs, cookies, analytics tools and other storage or access technologies, depending on your settings and consent.
Service Providers
Information may be received through our booking platform, payment services, website forms, communication providers, social media platforms or other tools you choose to use.
04
PURPOSES AND LAWFUL BASES
How and Why We Use Your Information
We use personal information only where we have an appropriate reason and lawful basis for doing so.
| Purpose | Information Used | Potential Lawful Basis |
|---|---|---|
| Manage appointments and provide booked services | Contact details, appointment details, consultation records and transaction information | Contract; legitimate interests; legal obligation where applicable |
| Assess suitability and deliver safe services | Consultation details, allergies, sensitivities, contraindications and treatment history | Contract, consent or another appropriate condition for relevant special-category information |
| Respond to questions and customer-service requests | Name, contact details, enquiry and communication history | Legitimate interests; steps requested before entering into a contract |
| Process payments, refunds and financial records | Transaction references, purchase details and payment status | Contract; legal obligation |
| Improve the website and salon services | Website activity, technical data, feedback and service information | Legitimate interests; consent where required |
| Send offers, news and marketing communications | Name, contact details, interests and marketing choices | Consent or legitimate interests where legally permitted |
| Protect clients, the salon, website and legal rights | Booking activity, communication records, security logs and relevant transaction details | Legitimate interests; legal obligation; legal claims |
Confirm the lawful bases before publishing
The lawful bases above are drafting examples. Confirm the basis that applies to each real processing activity and document any legitimate-interest or consent assessments required for your business.
05
CONSULTATION AND TREATMENT RECORDS
Sensitive and Treatment-Related Information
Certain treatments may require information about health, allergies, sensitivities or other factors that could affect suitability.
Why We May Need This Information
Where relevant, treatment-related information may be used to evaluate suitability, identify potential contraindications, record patch-test outcomes, personalise treatment, provide aftercare and maintain an appropriate service history.
- We request only information reasonably relevant to the service.
- Access should be limited to authorised team members and service providers who need it.
- The information should not be used for unrelated purposes without an appropriate legal basis.
- Confirm the applicable UK GDPR Article 9 condition before publishing this policy.
06
THIRD PARTIES
Who We May Share Information With
We may use trusted providers to help operate the salon, website and booking services.
Booking and Salon Software
Appointment booking, reminders, customer records and service administration may be supported by our booking platform.
Confirm provider: Phorest or current providerPayment Providers
Payment and transaction services may process information required to complete purchases, deposits and refunds.
Confirm all card, online and in-salon processorsWebsite and Hosting Providers
Website hosting, maintenance, security, form delivery, backups and technical support may involve authorised providers.
Confirm hosting, WordPress and form providersAnalytics and Advertising
Where enabled and legally permitted, analytics or advertising services may help measure website use and campaign performance.
Confirm Google, Meta or other platforms usedProfessional Advisers
Accountants, insurers, legal advisers and professional consultants may receive relevant information where needed for their services.
Shared only where appropriateAuthorities and Legal Requests
Information may be disclosed where required by law, a valid legal request, regulatory obligation or for establishing, exercising or defending legal rights.
Only where justified and permittedReplace the general descriptions above with the actual categories and names of recipients required by your data audit. Do not list a provider that the business does not use.
08
PROTECTION AND RETENTION
Storage, Security and International Transfers
We take proportionate steps to protect personal information and keep it only for as long as there is a valid reason.
Protecting Your Information
Appropriate organisational and technical measures may include controlled access, account protection, secure systems, software maintenance, backups and staff confidentiality.
No method of transmission or storage is completely risk-free, so information should be submitted only through appropriate channels.
How Long Information Is Kept
Information is retained only for as long as reasonably required for the relevant service, legal, accounting, insurance, safety or dispute-resolution purpose.
Add the salon’s confirmed retention schedule before publishing this section.
Retention Schedule to Confirm
Appointment records
[INSERT PERIOD]
Consultation and treatment records
[INSERT PERIOD]
Financial and transaction records
[INSERT PERIOD]
General enquiries
[INSERT PERIOD]
Marketing records
[INSERT PERIOD OR CRITERIA]
Website analytics and cookie data
[INSERT PERIOD]
International Data Transfers
Some technology providers may process or store information outside the United Kingdom. Where this occurs, confirm and describe the safeguards or recognised transfer mechanism relied upon by the business.
09
YOUR CHOICES
Your Data Protection Rights
Depending on the circumstances, UK data protection law may give you rights relating to your personal information.
Right to Be Informed
To receive clear information about how your personal information is collected and used.
Right of Access
To request access to personal information held about you, subject to applicable conditions.
Right to Rectification
To ask for inaccurate information to be corrected or incomplete information to be completed.
Right to Erasure
To request deletion in certain circumstances where there is no continuing lawful reason to retain the information.
Right to Restriction
To ask for use of your information to be limited in certain circumstances.
Right to Data Portability
To receive certain information in a structured, machine-readable format where the right applies.
Right to Object
To object to certain uses of your information, including direct marketing.
Withdraw Consent
To withdraw consent where consent is the basis being relied upon, without affecting earlier lawful processing.
PRIVACY REQUESTS
Submit a Privacy Request
How to Exercise Your Rights
Send your request to the contact details below. We may need to confirm your identity and ask for enough information to understand and locate the relevant records.
10
QUESTIONS AND CONCERNS
Contact Us About Your Privacy
Contact Revival Skin & Beauty when you have a question, request or concern about the way your information is handled.
Privacy Enquiries
Revival Skin & Beauty454 Dewsbury Road
Leeds
LS11 8AJ
United Kingdom
Information Commissioner’s Office
You may raise a concern with the UK Information Commissioner’s Office if you believe your personal information has not been handled appropriately.
We encourage you to contact Revival Skin & Beauty first so we have an opportunity to review and respond to your concern.
Visit the ICO Complaint ServiceChanges to This Privacy Policy
We may update this policy when our services, systems, providers or legal obligations change. The latest version should always display its effective or review date near the top of this page.