Website Access
You may browse the website, review our services, contact the salon and use available booking or purchasing functions for personal and lawful purposes.
REVIVAL SKIN & BEAUTY
These terms explain the conditions that apply when you use our website, contact Revival Skin & Beauty, book an appointment, purchase a product or use one of our salon services.
PLEASE READ BEFORE BOOKING
By accessing this website, submitting an enquiry, making a booking or purchasing a product or service, you agree to the terms that apply to that activity. These terms should be read alongside our Salon Policy and Privacy Policy.
Confirm your legal business name, company information, VAT position, payment providers, online shop arrangements, complaint procedure and any terms used by your booking platform.
ABOUT THE BUSINESS
These terms govern your relationship with the business operating as Revival Skin & Beauty.
References to “Revival Skin & Beauty”, “Revival”, “we”, “us” or “our” mean the legal business identified below. References to “you” or “your” mean the website visitor, client, customer or person making a booking or purchase.
USING OUR WEBSITE
You must use this website lawfully and in a way that does not harm the website, business or other visitors.
You may browse the website, review our services, contact the salon and use available booking or purchasing functions for personal and lawful purposes.
Information submitted through forms, booking systems or other website functions must be accurate, current and not misleading.
You must not attempt to damage, disrupt, overload, reverse-engineer or gain unauthorised access to the website, its systems or information.
Where an account, booking link or confirmation code is provided, you are responsible for keeping access details secure and reporting suspected unauthorised use.
SALON AND TREATMENT SERVICES
Treatment availability and suitability depend on the selected service and your individual circumstances.
Service descriptions, photographs and expected outcomes are provided for general information. Individual experiences and results can vary.
Nothing on the website should be treated as a guarantee of a particular result or as medical advice.
Selected treatments may require a consultation, patch test, treatment form or other suitability assessment before an appointment can proceed.
We may decline, postpone or modify a service where our team reasonably considers it unsuitable or unsafe.
You must provide accurate and relevant information about allergies, sensitivities, pregnancy, medication, previous reactions or other circumstances that could affect the suitability or delivery of a treatment.
Please contact the salon before booking when you are unsure whether a treatment is appropriate for you.
MAKING AN APPOINTMENT
A booking is confirmed when it has been accepted by the salon and any required deposit has been received.
Appointments may be requested online, by telephone, through an approved booking platform or directly with the salon.
Your requested date or time is not guaranteed until the salon or booking system confirms the appointment.
You may need to pay a deposit, complete a consultation form or attend a patch test before the service can proceed.
A 50% deposit may be required for appointments lasting longer than 90 minutes, particularly during busy periods.
Please arrive on time. Late arrival may reduce the treatment time or require the appointment to be changed where completing it would delay another client.
Treatment times are estimates and may vary depending on the selected service, consultation and individual needs.
COSTS AND TRANSACTIONS
The price payable is the price confirmed for your purchase or booking, subject to any clearly disclosed changes.
| Area | How It Works | Important Information |
|---|---|---|
| Service prices | Current treatment prices may be displayed on the website, booking system, price list or confirmed by the salon. | Confirm whether displayed prices include VAT where applicable. |
| Deposits | A deposit may be required to secure selected appointments. | Deposit treatment following cancellation is governed by the applicable cancellation policy and consumer law. |
| Payment methods | Payment may be accepted by cash and major credit or debit cards. | Confirm all current online and in-salon payment methods. |
| Price changes | Prices may change from time to time. | A confirmed booking will not normally be affected unless the change is agreed or required because the requested service changes. |
| Pricing errors | We may correct an obvious pricing or description error before accepting a booking or order. | You will be informed and may choose whether to continue at the correct price. |
Optional additions or service changes requested during an appointment may result in a different price. The team should explain additional charges before proceeding where reasonably possible.
CHANGING AN APPOINTMENT
Please give the salon as much notice as possible when you need to change or cancel an appointment.
A minimum of 48 hours’ notice is required when cancelling or rescheduling an appointment.
Where insufficient notice is given, the salon may retain an applicable deposit or request payment up to the value of the missed appointment, subject to applicable consumer law.
When a client does not attend and has not cancelled, payment for the missed treatment may be required.
A deposit or advance payment may also be required before another appointment can be confirmed.
On rare occasions, we may need to change or cancel an appointment because of staff illness, equipment issues, safety concerns or circumstances outside our reasonable control.
Where this occurs, we will try to contact you and offer a suitable alternative or refund an applicable payment for the service that cannot be provided.
RETAIL PURCHASES
Additional conditions may apply when purchasing retail products from the salon or through the website.
We aim to describe products accurately. Packaging, ingredients, size or appearance may change where a manufacturer updates a product.
Product availability, collection arrangements, delivery charges and estimated delivery times should be confirmed before an online order is completed.
Under the salon’s current voluntary policy, an unopened product returned within seven days of purchase may be considered for a refund or exchange.
Nothing in these terms removes or limits your statutory rights where a product is faulty, unsafe, damaged or not as described.
Add the business’s confirmed online cancellation, delivery and returns process here where products are sold through the website or another distance-selling channel.
OFFERS AND GIFTING
Gift vouchers and promotional offers are subject to the conditions communicated when they are purchased or issued.
Promotions may be available only for selected services, dates, clients or booking channels and may not be combined with another offer unless stated.
Payments made for treatment courses are non-refundable under the salon’s current policy. Remaining balances may be transferred to another treatment where agreed by the salon and permitted by law.
Any stated expiry date should be reviewed before purchase. An expired voucher or promotion may no longer be accepted, subject to applicable law.
DIGITAL CONTENT
The website and its original content are provided for personal information and booking purposes.
Website text, graphics, branding, layout, photographs and other original material are owned by or licensed to Revival Skin & Beauty unless stated otherwise.
You may view and print reasonable extracts for your own personal and non-commercial use.
You must not reproduce, republish, sell, scrape, modify or commercially exploit website material without permission or another valid legal right.
Links to booking platforms, social media, product brands or other websites are provided for convenience. Their content and availability are controlled by their owners.
RESPONSIBILITY
These terms do not remove legal rights or responsibilities that cannot lawfully be excluded.
Services supplied to consumers must meet applicable legal standards, including being performed with reasonable care and skill. Products must also meet the legal standards that apply to them.
We aim to provide services with professional attention and reasonable care and skill.
You are responsible for following reasonable preparation, treatment and aftercare instructions provided to you.
Results and experiences vary. We do not guarantee an exact cosmetic, skin, hair or beauty outcome.
We may not be responsible for an issue caused by inaccurate, incomplete or withheld suitability information.
We do not guarantee that the website or every online feature will always be uninterrupted or error-free.
Nothing excludes liability where doing so would be unlawful, including liability that cannot legally be limited under consumer law.
INFORMATION AND CONTACT
Personal information is handled in accordance with our Privacy Policy and applicable data-protection requirements.
Review our Privacy Policy to understand how information is collected, used, stored and shared.
View Privacy PolicyWe may send booking confirmations, reminders, payment information, consultation messages or appointment updates.
Promotional communications are sent only where there is an appropriate basis. You can change your marketing preference using the available unsubscribe option or by contacting us.
FINAL INFORMATION
This section explains how these terms may change and how to contact us about a concern.
We may update these terms to reflect changes in our services, website, providers, policies or legal responsibilities.
The latest version will display its current review or effective date near the top of this page.
If a provision is found to be unlawful or unenforceable, the remaining provisions will continue to apply where legally possible.
These terms are governed by the laws of England and Wales, subject to any mandatory consumer protections that apply to you.
Please contact us when you have a question about these terms, a booking, payment, product or salon service. We encourage clients to raise concerns promptly so the matter can be reviewed.
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